Refund & Cancellation Policy — The Haven Atlas
Effective Date: 20 Novemeber 2025
At The Haven Atlas, we are committed to delivering high-value coaching services to help you grow and succeed. Due to the digital nature of our services and immediate access to proprietary content, our refund policy is structured to ensure fairness and protect against misuse.
All Sales Are Final – No Refunds Policy
By purchasing any of our coaching sessions, digital access, or downloadable content, you acknowledge and agree that all sales are final, and no refunds will be issued under any circumstance, including:
- Non-usage of services
- Change of mind
- Inability to attend scheduled sessions
- Claims of unauthorized purchase using prepaid/gift cards
All products and services sold by The Haven Atlas are intangible, digital in nature, and/or time-based access to live coaching, and are considered delivered and consumed upon purchase or booking confirmation.
Proof of Delivery & Service Use
We maintain secure records of:
- IP address and device used
- Timestamp of purchase and access
- Session attendance logs or recordings
- Login activity
- Confirmation emails
These records serve as proof of delivery and usage and will be provided to the payment processor in the event of a dispute.
Gift Card Purchases
Purchases made with Visa, MasterCard, or Amex prepaid/gift cards follow the same policy. Chargeback attempts after service usage will be considered fraudulent. We reserve the right to:
- Report the behavior to the card issuer
- Ban access to all future services
- Pursue legal action if necessary
Dispute Resolution
If you have concerns about our services, please contact us at support@thehavenatlas.com within 24 hours of purchase.
Initiating a chargeback without contacting us first violates this policy and will be contested with full evidence of service delivery.
Contact Us
Email: support@thehavenatlas.com
Business Name: The Haven Atlas
Website: www.thehavenatlas.com